At super jackpot, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools, limits, and support resources available to every Filipino player on our platform so you can enjoy the experience on your own terms.
We are committed to promoting a healthy gaming environment for all players across the Philippines.
Every registered player on super jackpot hasaccess to a full set of self-management tools, available at any time directly from your account settings.
Set a daily, weekly, or monthly deposit cap in Philippine pesos to keep your spending within a budget you are comfortable with. Once a limit is active, it takes effect immediately and cannot be raised until a mandatory cooling-off period has passed. This gives you a reliable safety net without relying on willpower alone. You can lower your limit at any time with instant effect. Our system will notify you when you are approaching your chosen threshold so you always stay informed.
Enable session reminders and super jackpot will send you a notification after a set period of continuous play, prompting you to take a break and step away from the screen. Staying aware of how long you have been playing is one of the simplest and most effective responsible gaming habits. You can customise the reminder interval to suit your own routine, whether that is every 30 minutes or every two hours. Taking regular breaks helps you stay refreshed, make clearer decisions, and enjoy gaming as a leisure activity rather than a compulsion. This feature is available to all players at no extra cost.
If you feel that you need a longer break from gaming, our self-exclusion tool allows you to suspend your account for a chosen period — from 30 days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly to ensure your account is restricted without delay. If you choose a permanent self-exclusion, our team will close your account and return any remaining balance to you. We encourage any player who feels their gaming is becoming a concern to use this tool without hesitation.
Your account dashboard gives you a clear, real-time view of your gaming activity, including total deposits, withdrawals, net wins and losses, and time spent on the platform. Reviewing your history regularly is a healthy habit that helps you stay honest with yourself about your gaming patterns. You can filter your activity by date range to see exactly how your behaviour has changed over time. If you notice a pattern that concerns you, our support team is available around the clock to discuss your options. Transparency is at the heart of how super jackpot operates, and your data is always accessible to you.
Reality check pop-ups appear at regular intervals during your gaming session to display how long you have been playing and how much you have wagered in that time. These brief prompts are designed to interrupt autopilot behaviour and give you a moment to consciously decide whether to continue or stop. You can set the frequency of these checks from your account settings at any time. Many players find that a simple reality check is enough to help them make a more considered decision about their session. This feature works alongside deposit limits and session reminders to give you a layered set of controls.
Our dedicated support team is available around the clock via live chat to assist any Filipino player who has questions or concerns about their gaming behaviour. Whether you want help setting up a limit, need guidance on self-exclusion, or simply want to talk through your options, our team is trained to respond with care and without judgement. You can also reach us by email at [email protected] for non-urgent enquiries. We will always treat your concerns with the utmost confidentiality and respect. No question about responsible gaming is too small — we are here to help.
Gaming is meant to be an enjoyable form of entertainment, and for the vast majority of Filipino players it stays that way. However, it is important to be aware of the signs that gaming may be becoming a problem so you can act early before it affects your daily life, relationships, or finances.
Some common warning signs include: spending more money than you planned or can afford, chasing losses in the hope of winning back what you have lost, feeling irritable or anxious when you are not playing, neglecting work, family, or social commitments because of gaming, and borrowing money or selling possessions to fund your play.
If any of these signs feel familiar, please know that you are not alone and that help is available. Reaching out early is always the right move, and our team at super jackpot is ready to support you with the tools and resources you need to regain control.
If you answered yes to two or more of these questions, we strongly encourage you to use our self-exclusion tool or contact our support team today.
Our team is here for every Filipino player. Whether you want to set up a limit, take a break, or simply learn more about playing safely, we are ready to help. You can also visit our FAQ for quick answers about account controls and responsible gaming features.